Broke the stigma of the dentist nightmare. Going to these establishments typically bring me the type of fear of planes, DMV, or a wild Moose appearing in your living space. After being called down the aisle right on schedule I walked into a area filled with natural light that gives a seperate aura of your typical tiny, stuffy box most medical facilities drop you into. The hygienist and doctor were very sincere, patient, and gentle. Being checked in and out was a breeze as the assistant was extremely thorough in a timely manner. Great options for the uninsured, and an actual breeze for a normally frightening experience.
I cannot say enough good things about this place. It’s beautiful, clean, and comforting. Everyone is incredibly kind and intelligent. I have major anxiety/panic with dentists..previous dental offices have made me feel uncomfortable and judged. Northside is totally different. I’ve never felt judged or rushed here. Everyone is so patient and compassionate - it’s a breath of fresh air. Thank you so much to the patient coordinators, the hygienists, and doctors. You all make a huge difference in your patients lives.
From the moment I walked in the door, it was a breath of fresh air from the environment and friendly staff at the desk, to the entire cleaning session with Abby and check-up with Dr. Yang! I have been searching for a new dentist for the last couple years, and so far this has been the perfect fit!
This was the best dentist experience ive ever had, they paid careful attention to me to make sure I was okay and never in pain. Im usually scared of the dentist, but this visit changed my whole opinion! Every staff member was exceptionally kind and knowledgeable. Also, TVs on the ceiling ! I love it !
This is the best dental practice I have ever been too. They are all so friendly and upbeat. Dr. Tolbert, Mary, and Lanette are the nicest people. 10/10 recommend! After not having been to the dentist in years, they made me feel so comfortable and didn't judge me when I mentioned that I have a hard time brushing regularly.
Everyone was so nice, professional, and helpful. Also they were playing the great British baking show and taylor swift radio, which really just enhanced the experience.
Great service. Great care. Highly recommended.
Update - I just went through a filling procedure and am really pleased with the great care I was given. Thanks very much!Very happy with my first visit at Northside Dental. Highly professional staff, state-of-the-art facility. This is my dentist office moving forward.
The staff and Dr. Tolbert were really courteous and helped me schedule an emergency root canal a couple days before my two week European vacation. I am excited about my trip again.
Shoutout to Mary for her thorough work and awesome attitude. And to Dr. Yang for making sure I had a clear understanding of my dental health.
This was my first visit to Northside Dental Co, and this team provided the best experience I’ve ever had at the dentist, hands-down.I hadn’t been in years, and was terrified of the pain and ridicule I’d come to expect from previous dentists. But at Northside, even before I stepped into the office I felt at ease. The pre-visit forms consisted of non-judgmental questions, and I felt I could be honest about my less than stellar brushing and flossing habits.My dental hygienist, LaNette, was so compassionate and engaging that I almost forgot I was ever nervous for the appointment. My coworker who referred me to Northside had an appointment a month or two ago, and LaNette remembered her right away :)Dr. Tolbert was also fantastic. She happened to have a cancellation and was able to squeeze me in that same day to fill a cavity that I had. She was quick and efficient at filling that cavity and fixing a small chip I had in my tooth.I couldn’t be happier with how my appointment went, and I’m actually looking forward to coming back in six months! Thanks, everyone.
Great experience at Northside Dental Co. Service was prompt, staff was welcoming and friendly, and the treatment was excellent!
New patient appointment at Northside Dental couldn’t have gone better. From the front desk to my hygienist, Abby, and Dr. Tolbert, everyone was very friendly and informative. Great cleaning. Would recommend!
My first visit. I was most impressed. I’ll be back!
I’m new to Richmond, so I was a bit nervous about finding a new dentist. However, the whole team at Northside has been absolutely wonderful! The welcome gift for my first appointment was a great surprise and both of my visits now have exceeded my expectations. They really take the time to explain treatment options and walk you through the entire process.