Local Dentist Reviews
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What Our Patients
Are Saying
Our patients are our best advocates. We work hard to exceed the expectations of every patient who walks through our door. The kinds words of our patients go a long way!
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FROM OUR PATIENTS
Dental Office Testimonials
Renita Smith
16:59 15 Dec 21
First Visit with Dr. Tolbert was great. She made me feel comfortable and explained everything. Office is amazing. Front desk staff was very friendly. Did not have to wait a long time.
Heather aka Rogue
14:20 06 Dec 21
Dentist is great, techs are amazing. HORRIBLE OFFICE POLICY & PROCEDURE. Who doesn't tell someone their visit is a renewal visit where they owe over $300 - shouldn't you get the option to renew, not just slammed with it when you show up for routine cleaning? I referred so many people, and they've done this to many of them so far.
wendy busch
20:47 22 Nov 21
Excellent service from top to bottom. Super nice, helpful front desk/appointment staff, very thorough and informative hygienist and of course the dentist was very knowledgeable too. The office is beautifully decorated and very comfortable. Would definitely recommend.
Scott Anderson
01:58 16 Nov 21
A refreshing dental experience. I'd been to two larger operations in the Richmond area that made trips to the dentist feel like, well trips to the dentist. Northside was a relief, procedures were well explained, options detailed and interactions with all who work there were warm and professional. I'll be eating more candy so I can go back soon.
Mary Allison
12:58 11 Nov 21
Hands down one of the best experiences I’ve had at the dentist. I was a little nervous going in because I hadn’t been to a dentist is several years. That all changed as soon as I walked into the building. The office and exam rooms are super comfortable and all of the staff are friendly and accommodating. Dr Yang and the hygienist, Mary, were both very thorough and took the time to explain... everything. I left feeling confident and at ease and with a super clean smile.read more
Savannah Tess Walton
18:59 02 Nov 21
I made the switch to Northside Dental after moving into the area and I’m so happy that I did. The time and care they put into their examination and the amount of information and knowledge they shared with me made me feel like I chose a capable, kind, and efficient office. I look forward to future visits.
Beverley Cotten
15:27 16 Oct 21
It was a very pleasant experience. My wait time was minimal. The dental hygenist was very polite and professional and Dr. Yang was considerate of my condition. I will be returning to there office on a regular basis. If you're looking for a good dentist I recommend their office.
Arleen Paredes
23:41 29 Sep 21
Great first patient experience! They gave out the coolest tumbler and T-shirt for all new patients. Their service was quick, succinct, and the staff were extremely accommodating and knowledgeable. Excited to continue service here!
Blake Carroll
14:39 27 Sep 21
Highly suggest! Great staff - so kind and welcoming. I've always loved the dentist and Northside Dental Co has just added to that. Their office is BEAUTIFUL. Dr. Tolbert and my hygienist Brittany are both so friendly.
Nate Moubray
21:15 07 Sep 21
Super happy I stumbled upon you all while looking for a new dentist. My hygienist (Abbie, I believe?) was cheerful, very informative and it’s pretty clear that she enjoys her job. Dr Yang was professional, direct and informative as well. I felt very comfortable, didn’t feel like they were product pushing on me and that I was in good hands with their care. Thanks!
T Price
20:28 25 Aug 21
I just left their office after my first visit and I cannot say enough good things about this business. They are professionals from start to finish. Every business should be run this way. I signed up for their membership which is a bargain considering what you get. They truly are concerned with the health of their patients and the overall experience they provide. My dental x-rays, my exam and my... cleaning were very thorough. Everyone does their job so well from the receptionists, the support and scheduling staff, the dental technicians and the doctors. They do a great job of informing you of any issues with your oral health and they do it in a way that is easy to understand. They are also very friendly. They are the total package in terms of professionalism, courtesy and friendliness and everyone I interacted with clearly cares about what they do. Northside Dental Company is all you could ever ask for in a dentist.read more
Summer DeLellis-Sturgis
18:36 20 Aug 21
This was my first experience at Northside Dental and I loved it so much! Never thought I’d be excited for my next dentist appointment. The staff was really nice. Raychel was my hygienist and was super cool, as well as Dr. Tolbert. I’d definitely recommend this place to a friend. I got some free gifts and the coffee machine there was great. Super clean and modern.
Michelle Espinoza
23:25 16 Aug 21
This dentist office is like no other . It’s super clean very nice atmosphere and all the technicians are so friendly helpful and very polite. I had an embarrassing issue with my tooth and they put my fears and embarrassment at rest. I 100% would recommend this dentist office to my own family members and friends. I’m new to Virginia and I have had nothing but positive experience here. Great work... Northsideread more
Linda Thach
17:19 12 Aug 21
This was my first experience at Northside Dental company and I was blown away by how friendly the staff was and how incredibly beautiful the atmosphere was. I came in nervous, but my dental hygienist Mary made me so comfortable. She explained everything she was going to do and everything she had found through my x-rays and teeth examination/cleaning. I never felt left in the dust during the... process. In fact, my dental hygienist made me feel confident and made me feel that I was in control of the health of my teeth. Thank you Dr.Yang for explaining to me things that my previous dentistry had never told me. I feel more empowered with my smile, going forth I know I will be in good hands.read more
Chan Sher
17:33 14 Jul 21
Compassionate people and consummate professionals, really pleasant experience for a dentist. Had some serious neglect of my oral health and they made me feel at ease compared to how much worse they have seen in their time. Really appreciated it, made my anxiety fully vanish. Plus the quality of care and how well they communicated the severity of my situation made it an obvious only-choice for any... dentistry for as long as I'm in the Richmond area.read more
Raven Newman
20:00 13 Jul 21
The interior of this building is gorgeous. The staff is so friendly and helpful. Everything is extremely clean and well kept. The appointment process was user friendly online and the girls up front are also willing to help. Great practice. 10/10 recommend.
Reggie Spencer
16:16 28 Jun 21
This day I only wanted to complete the process of being a patient, but there were some cancellations and I was able to be seen. The patient form was very simple and easy to complete.The questions were able to guide the consultation questions prior to seeing the dentist/doctor. Through the process I was given a detailed plan, including cost based on my insurance.Lastly the design of this... establishment is purposefully built with large windows, wood trim, elegant furniture, and brand new dentistry technology to ensure the best quality of service. For my first experience I was throughly impressed!!!!!! Plus I received a free gift.read more
Amber Gibson
02:08 18 Jun 21
Easily the best experience I’ve had at the dentist. Not only is the atmosphere stunning and modern, but the service matches that. From the front desk to the chair everyone is personable and friendly. There are also several impressive little details that are just so unique - such as a tv on the ceiling…where else can I watch National Geographic while I’m getting my teeth cleaned?? 10/10 I would... recommend Northside Dental Co.read more
Zena Zweber
13:20 16 Jun 21
Northside Dental was a great experience for going to the dentist. The office is very clean and modern and they have plenty of parking which is always a plus. They have online scheduling and you can complete your patient forms online as well, which makes things so much easier. Mary was great with my cleaning and was very clear and thorough with explanation. Overall, it’s about as good as it gets... with going to the dentist!read more
Shelby Bonomolo
17:11 15 Jun 21
Being new to Richmond, I found Northside by accident but I am happy I did. The staff was so welcoming and friendly. I cannot thank Kimmie enough for how amazing she was to me. I have never felt better going to a dentist office…they made the experience actually enjoyable. I highly recommend Northside, Kimmie, and Dr. Yang.
Joell Maisano
00:51 15 Jun 21
Northside Dental Co. has entirely transformed the experience of visiting the dentist. I have never felt so taken care of and swept away by a "routine" visit. This felt more like visiting my favorite hip coffee shop and seeing old friends. My hygienist, Kimmy, was patient, attentive, and went above and beyond to ensure I was comfortable and happy. I am awed by the level of service and the cool... environment and dare say I look forward to coming back (which can not often be said of the dentist). Oh, and of course my teeth feel great after the cleaning! Can't recommend it enough.read more
Katie Virgin
16:03 11 Jun 21
Easily the best experience I've ever had at the dentist office. The location is easy to get to, the facility is very nice (super clean and bright!), and the staff are incredibly kind. Huge shoutout to Dr. Yang and Kimmie who made me feel so at ease and were so personable. I am so thankful I finally found the right dentist for me.
William Poole
00:46 09 Jun 21
This is William's wife, Judith, writing.I walked into Northside Dental today with a broken crown and no appointment. Without hesitation they took me right in and in no time I had a new crown. You can't beat service like that! Thank you, Dr. Yang and Kimmie for treating me efficiently and pleasantly.
Nina DeLellis-Mitch
12:40 26 May 21
Wow! This place redefined my view on dentistry! The design is beautiful, the front desk ladies are so welcoming, the hygienists are so friendly, Dr. Tolbert is so thorough and considerate, and her assistants are so attentive! They make dental visits much more enjoyable! Highly recommend
Stefanie Froelich
01:18 28 Apr 21
Wonderful place! Everyone there is so friendly. Dr. Tolbert and my dental hygienists, Brittany, are knowledgeable and thorough. The vibe is clean, young, fresh. They give you a free t-shirt and package of Blanchard's coffee to take home. Go here!
Sammich J
15:02 27 Apr 21
Today was my first appointment. It went awesome . We just moved to Richmond and saw how nice it was and also offered orthodontist in same building so we thought we would try it out . Wow inside is super nice and modern and clean. The ladies up front supper nice . And I had Rachel as my tech and she was awesome. Told me everything that was going on and cleaned me up good . They are so funny and... great . The doctor she was awesome to . I’m looking forward to going back and getting more done. My insurance took care of everything it was awesome . They have tv n ceiling in rooms for you to watch while they work and have awesome fancy gadgets. Great place totally recommend to everyone.read more
Bob Pararas
22:07 13 Apr 21
The staff was professional efficient and very considerate and the experience was very positive. The operation was not schedule driven, but more patient driven. A first class organization that I will be recommending to all my friends and family.
Theresa Kennedy
17:17 12 Apr 21
I’ve never been actively impressed by a dentist before... until today. The environment is open, clean, modern, and relaxing. A normally stressful experience (a dental appointment) quickly became relaxing and easy. The hygienist was excellent and explained everything she did. The doctor was kind and helpful. Not only that, but I got a Welcome Bag of my favorite local coffee and a t-shirt for... becoming a new patient. I’m excited that this is going to be my new dental practice going forward. I highly recommend.read more
gloria Brown
20:26 30 Mar 21
I found this place on google today. I cracked my tooth last night and they where able to see me today. Thanks to a cancellation. The doctor even given me a referral for a specialist. The people where friendly and warm and the place was just inviting. Really nice. my normal dentist couldn’t fit me in today or anytime this week or next week. I just may have to make a switch over, think I found me a... new dentist.read more
Tobias Noyes
19:40 19 Mar 21
Awesome experience! It's by far the best dental office I've been to. If you don't have a dentist, you should go to Northside! If you already have a dentist, you should still go to Northside!
Paige Lazar
15:04 10 Mar 21
Everything about my experience at Northside Dental was so positive! I typically dread the dentist, but the entire staff made me feel welcome and truly taken care of. The receptionist was kind, the hygienist was patient, and the dentist was thorough. I was also provided financial estimates for recommended future procedures which I appreciated. I would absolutely recommend Northside Dental.
Bobby Cockerille
17:39 24 Feb 21
Everyone was super friendly, getting an appointment set up was very easy and they have TV screens on the ceiling to watch while you’re laid back! Amazing experience.
James Allen
17:12 16 Feb 21
Wow! What a wonderful office. Everyone was so welcoming from front office, to hygienist, to dentist.A very professional environment and seemingly newly renovated office. I give this place a 10/10. See you all in 6 months for my next cleaning 🙂
Jess Erwin Bernard
19:45 10 Feb 21
New patient after a long-term relationship with a previous dentist. Whoa! I have been missing out. The word to describe my experience is peaceful (a word I never thought I’d use to describe the dentist!). The office itself and everyone I interacted with was so welcoming and thoughtful. Services were thorough. Both the hygienist and dentist took their time with me (no feeling like I was being... rushed out the door). 10/10 would recommend.read more
Kelsi Drake
01:29 06 Jan 21
I was extremely impressed by this dental office. Everyone was so friendly and accommodating, it was a beautiful office, and I felt confident in the dental services I received. I’ve never so badly wanted to tell everyone I know to go see a dentist! I will definitely be recommending.
Jen Hanrahan
22:08 05 Jan 21
Great gentle hygienist and informative professional dentist. Amazing calm clean office with great decor. All the staff we’re super to deal with From check in to walking out with my Blanchard’s coffee!
Rusko Mujacic
23:51 30 Dec 20
This is the best Dentist office I have ever been to! Interior is super nice very modern and extremely clean! Staff is above and beyond and doctor is super engaging and nice,she definitely knows her stuff,very happy to find a long term dentist I can trust
M'Lissa Marcuson
22:06 09 Dec 20
Best dental visit I have ever had!!! The actual office could not have been cleaner or more adorable! And every single person from the front desk to the hygienist to the dentist was welcoming, friendly, and helpful. They even give out an amazing new patient swag bag. You will have to book an appt to find out what’s in it 😉
Richard Coppage
17:26 02 Dec 20
This was an awesome experience. I felt like more that a patient but friend. It was important for me to come to a dentist that was nurturing and kind as I have a slight fear for the dentist. The exceptionally wonderful staff made the experience everything. Very rarely do I leave the dentist smiling but I did from ear-to-ear with Northside Dental Co. Thank you so much and I am already referring... others!read more
Emily Martin
13:26 27 Nov 20
I had a great experience at Northside Dental! After a bad experience at a dentist a few years ago I was very hesitant to go back but the atmosphere was so welcoming and the staff was so nice and professional that I feel 100% comfortable going to the dentist again. And Brittany did an amazing job cleaning my teeth! I would recommend this dental office to anyone.
Dennis Smith
18:34 24 Nov 20
Simply put, I had the best dental experience to date at Northside Dental Co. The facility is modern, extremely clean and inviting, and the staff are accommodating and go the extra mile to make sure you feel valued. I not only left with a healthy mouth, but as a first time patient, I was also given a gift bag with a lovely cup, t-shirt and a complimentary bag of local, whole bean coffee from... Blanchard's.My hygienist, Raychel, was so personable and professional and took her time in evaluating my overall dental health. Dr. Tolbert was kind, informative and thorough with her exam as well and even discussed options for any further dental procedures that might benefit me down the road. I was also made aware of their free teeth whitening program (as long as you keep up your cleanings and checkups every 6 months) and will be starting that process after my next visit in May.I am blown away by the quality of service and the care by ALL staff members at Northside Dental Co. My wife will be making an appointment soon and I even plan on making an appointment for my 5 year old in the near future.Thanks Northside!read more
Nena Huss
20:41 11 Nov 20
I, like many people, have a lot of anxiety surrounding the dentist. And while I'll probably never love it Northside Dental Co. is by far the best experience ive had at the dentist. It's a lovely space, the staff is incredibly friendly, and everyone is kind and respectful. They understand that the dentist is difficult for some people and do their absolute best to make you feel comfortable.... Nonjudgmental and good vibes all around.read more
Barbara Leary
13:55 31 Oct 20
I love this new dental clinic! It is a beautiful office space with very professional and caring staff. I received quality care and personalized treatment by both, Britney, the hygienist, and Dr. Tolbert, on my first visit. I’m looking forward to returning for all my dental needs which were clearly planned out and explained to me.Other perks include:An incredibly warm receptionist, Amelia Rose,... and Lexi, who helped with insurance and billing.The office is easily accessible and has lots of free parking.An awesome Welcome Bag with my favorite Blanchard’s coffee.read more
Noah Tucker
21:53 26 Oct 20
I could not recommend Northside Dental Co. more! High quality and educated service, friendly staff, a welcoming environment, and an easy place to spend time are only a few of the things that made my first visit incredibly easy! I look forward to keeping my dental care at this practice because I can tell they care about me as a person as well as maintaining a healthy smile!
Christian Moquin
20:57 14 Oct 20
Great experience! I was welcomed by their team and seated for my appointment in a timely fashion. The staff is professional, kind, and abides by all new COVID regulations. Not to mention they had the patience to help me navigate a few issues with my insurance company. Would recommend! The free bag of coffee isn't to shabby either!
Caitlin Moses
14:41 14 Oct 20
Our toddler just had her first visit to the dentist this morning at Northside Dental Co. We were admittedly a little nervous about how it would go, but the team at Northside were incredible! They put her at ease immediately by using the nickname we had submitted on her new patient form and letting her pick out a sticker. They created a no-pressure environment and the appointment went so well!... She's already excited to go back to visit the dentist! Couldn't be happier with Northside Dental Co!read more
Katie Deuell
01:02 04 Oct 20
My experience at Northside Dental was excellent!The front desk was very friendly and accommodating with scheduling my appointment.I have not been to the dentist in several years and was somewhat nervous. My hygienist Raychel was very gentle and took time to explain everything that was taking place and made the experience very pleasant.I would highly recommend Northside Dental and be sure to... ask for Raychel to be your hygienist!read more
Amanda Perry
20:23 01 Oct 20
Everyone is so friendly! Had a wonderful experience! The office is clean and trendy and the welcome bag of goodies is amazing!
Alex Brito
15:02 15 Sep 20
The team at Northside Dental Co. were fantastic! It's been a good few years since visiting a dentist but the experience was top notch and unlike what I remembered a visit to the dentist being. The whole experience start to finish was seamless and I left with a fresh smile, a swag bag + a bag of Blanchard's coffee, and a battle plan to keep my teeth healthy.
Gabriel Mayer
21:54 14 Sep 20
Northside Dental Co felt so much like an upscale beauty salon, I felt like I should have tipped them!Wonderful new dental practice! I am very pleased with every aspect of my last appointment. It was easy to book online. The new patient registration and onboarding process was a breeze. The facilities were immaculate, and beautiful. I really appreciate their attention to interior design. The... office has an open layout that made it 1) much more comfortable than the cramped dental offices that I’m used to and 2) The open floor plan made social distancing much easier! All the staff were incredibly friendly and attentive! I was running late for my appointment, and forgot my facemask, but the receptionist was super kind and had one for me. My hygienist and the dentist were both very thorough and attentive. I hadn’t been to the dentist in about three years, but they didn’t shame me. I had some pretty extensive cleaning done under the gum-line , but my hygienist was very gentle and it wasn’t painful at all! She was a great conversationalist, but she also offered me a set of headphones to watch Netflix during my visit. The staff worked with me to clearly lay out a plan of care that’ll help me maximize my insurance benefits. And, they didn’t cost any more then my last dentist!!!read more
Brandon Kemp
14:58 04 Sep 20
Amazing dental office! Very clean and very modern. Everyone including the receptionist, hygienist, and dentist were all very nice and made me feel comfortable. I definitely recommend anyone looking for a new dentist check this place out!
Shannon Dolan
21:52 02 Sep 20
This is one of the nicest dental/medical offices I’ve ever been in...and that includes the staff! I’m so happy I found a great place for all of my future dental care!
Meredith Riley
14:40 31 Aug 20
Cannot say enough good things about this dental office. Sparkling and new was definitely what drew me in (and a few neighbors saying good things) but Amelia Rose and other staff have been so easy to work Scheduling appointments and they were so personable. Loved my hygienist and dentist as well. The swag bag wasn’t too shaybby either!!!
Sam Ikenberry
21:08 26 Aug 20
Beautiful facility, great friendly staff, and a pretty solid gift bag too. Glad I made the switch.
Heather Horak
23:13 21 Aug 20
Dr Tolbert, Raychel and everyone there are spectacular. I don’t typically love dentist visits but everyone made this so easy. The office is beautiful and TVs on the ceiling too!
Sarah A.B. Reimer
22:30 19 Aug 20
I really enjoyed my experience andloved that the location was so close to home. The environment was very welcoming. The staff was completely helpful and friendly. I’m excited about my new relationship with this practice.I felt completely comfortable and well taken care of today. My hygienist and dentist were knowledgeable and hada great bedside manner. ????
Danielle Kirrane
21:29 19 Aug 20
10/10 would recommend Northside Dental. I *hate* the dentist and I think I had fun with Raychel. The entire process from booking, to check-in, to check-out was painless. Everyone is so friendly and helpful. Plus you get a bag of Blanchard’s coffee beans (& other goodies) to take home—what Richmonder doesn‘t love free local coffee?!!!
Rebecca Wilde
18:57 15 Aug 20
What a great first trip to my new dentist! My teeth feel great from the cleaning. From the smiling faces to a relaxed atmosphere to my super cool Goodie bag, I’m really glad I chose to give Northside Dental Co. a try.
Angela Bowles
17:41 23 Jul 20
Truly enjoyed my first experience with Northside Dental! They did everything they could to make me feel comfortable before even coming in the door. My cleaning and checkup was thorough - both the Doctor and her assistant were awesome! My teeth felt so good afterwards! The chair was comfy, too. On my way out, they gifted me with a t-shirt, water cup, and the usual toothbrush and toothpaste! ... Looking forward to coming in again soon!read more
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