Always professional, super friendly, and very informative. They are awesome.
I am pleased with my visit today, the staff was professional, friendly, and courteous. The inside of the building is lovely and everything was top of the line clean. I observed how they took their safety and the safety of others seriously, they were masked up and I'm here for it. This was a first time visit but the Dentist and her assistant made me feel welcomed and comfortable. They also explained each step taking place and also what would take place moving forward. I would highly recommend them and look forward to my next visit.
This was first visit and the service is excellent, please keep up the wonderful work you all are doing.
A great practice! My dentist and hygienist were warm, efficient, and straight to the point. The office was super inviting and relaxing, and I especially liked watching Bob Ross while in the chair getting my teeth cleaned.
I just relocated from another state and I was looking for good dentist office I am so glad I found them
Really enjoyed having a nice dentist in the area! Very beautiful office with bob ross videos to relax you through the visit. Definitely didn’t leave feeling they pushed any unnecessary treatment. Staff was universally friendly and helpful.
I love these guys! Dr. Tolbert and Rachel are phenomenal…really the whole staff. Always very kind and welcoming.
Staff is always pleasant, very personable. I feel that they see ME, not just a number. I've been to a lot of different offices but I’m soooo glad that I found them 😍
I love this place. I've has terrible experiences with dentist and everyone that works here is so amazing and makes sure you're comfortable. Bob Ross Is usually on the TV while you get your work done. It's as good as going to the dentist can get.
Incredible experience with Dr. Chelsea Tolbert and staff at Northside Dental ! As a travel healthcare provider, I’m out of town in my first of 12 weeks with tooth issue! In pain, unable to eat and 4-5hrs from home. Called Northside dental office and had the MOST PLEASANT and HELPFUL staff ! Got me in quick, took care of the problem child tooth #28 and back to hospital I went 🙌🏻🤗!!! Thank You , Thank You Dr Tolbert, Marcus and entire staff ! HIGHLY RECOMMEND this amazingly new/ modern office on Hermitage road with friendly staff !!!XOXO Carol
This is the most relaxing and bright and cheerful dental office I've ever been to. For the first time ever even though I got work done I had the best experience at the Dental Place.
First Dental office I’ve visited since moving from Colorado - it was an amazing experience and I love the choice of shows they had while doing my cleaning- very clean office and nice choice of complementary beverages
This was our first time here. Raychel was amazing with my 11 year old. He went in nervous and came out asking when he is going back. I would highly recommend this dentist office to any one looking.
Super nice office. Very quick and efficient even for a new patient who needed x-rays done. Nice chairs and TVs on the ceiling. Ha - would totally recommend!
Great experience, awesome customer service and beautiful interior. Excited to come back!
Abby was great! She cleaned my teeth and it was the best experience at the dentist I have ever had! 11/10 would recommend Northside Dental Co.
The attention to detail in this practice is impeccable. Mary was extremely thorough with my visit and Dr. Yang provides comfort and ease as dental anxiety is a real thing! I would choose this practice in a heartbeat. The staff is professional and courteous and everyone has their ducks in a row!
I had a wonderful experience at Northside!
My first visit here was great. The staff was very polite and professional. It's definitely the nicest dental facility I've ever been in. Abby and Dr. Yang were awesome
I've had some truly wonky experiences with the dentist in my time on this planet, and this was the first time I actually almost possibly enjoyed it. My hygienist and Dr. Yang both explained everything really well, and the ambience and attitude of everyone was really professional and soothing. They also explained any potential additional costs that came up ahead of time, and their insurance coordinators took on the special torture of figuring out what treatments/measures would be covered by my insurance for some specific issues I had, which I value more than I can say after a lot of years of never knowing the costs of things until I go home and battle it out myself. You can tell they really want to make the experience better for people and that it's genuine, not just an aesthetic shtick. (Although the decor IS A+ and I am VERY pleased with my lil goodie bag.) Anyway, just felt like I was in really good hands. Definitely recommend.
I had a great experience at Northside Dental Co. All of the staff was amazing. I was able to set up my appointment online which was so easy and they kept in constant communication through text/phone which I appreciate. I especially loved my hygienist Abby. She made me laugh, she was gentle and she communicated to me during the whole new patient/dental cleaning process. Thank you!
Wonderful friendly and knowledgeable staff!
Dental anxieties? This office offers IMMEDIATE relief. After struggling from severe dental anxieties for over ten years, I've strayed away from dental work. Obviously, that catches up eventually and this morning as I made my way to VCU Dental for an emergency extraction, we passed Northside Dental and I found myself once again wishing I could somehow become a client of theirs. This dental office is SO esthetically pleasing.Upon being turned away from VCU due to the wait list being at capacity, I took a chance and called Northside Dental. To my absolute surprise, the friendly front desk receptionist responded that she had an opening within THIRTY MINUTES and sent the paperwork for me to fill out prior to my appointment. While filling this out, I was blown away by the questions that acknowledged dental anxiety and already felt a slight relief. From this moment until I walked out of the office, I found myself EXCITED to finally work towards a goal of a smile I could find confidence in. From the interior design, with its open and light filled rooms, the lack of doors on each room and overall positive vibe, my nervous nausea and shakes dissipated. Not once did I feel "dental judged". Lastly, I shouldn't even have to say this BUT, I was so grateful to see so many women dentists and doctors on the floor.I absolutely recommend!
Incredible teeth work and the receptionist ladies were super kind and welcoming. They even gave me a t shirt and a tumbler. I feel like a new man leaving that dentist’s office.
Excellent experience from start to finish. Very professional, thorough and kind.
Mary and Dr. Yang treated me so well at my new patient visit! I love coming to the dentist and they made me love it even more! This office has such a welcoming team and I can’t wait to come back. Thank y’all so much!!
I’m glad Northside Dental is seeing me now, so that i have a foot in the door before they’re too booked up to accept new patients.Literally could not ask for a better dental experience. Aces throughout.
Cause of a previous dentist, I have been hesitant to go. The team here have been super helpful and kind to me. You won't regret it.
Absolutely loved my experience here. I definitely recommend this location and the staff here! So clean! It was honestly my best experience at a dentist thus far.
First Visit with Dr. Tolbert was great. She made me feel comfortable and explained everything. Office is amazing. Front desk staff was very friendly. Did not have to wait a long time.
Awesome place! Everyone that I met on staff was terrific and it is a very comfortable environment. Highly recommend!
Very happy with my first visit at Northside Dental. Highly professional staff, state-of-the-art facility. This is my dentist office moving forward.
Excellent service from top to bottom. Super nice, helpful front desk/appointment staff, very thorough and informative hygienist and of course the dentist was very knowledgeable too. The office is beautifully decorated and very comfortable. Would definitely recommend.
A refreshing dental experience. I'd been to two larger operations in the Richmond area that made trips to the dentist feel like, well trips to the dentist. Northside was a relief, procedures were well explained, options detailed and interactions with all who work there were warm and professional. I'll be eating more candy so I can go back soon.
The best experience I've ever had at a dental office.
Hands down one of the best experiences I’ve had at the dentist. I was a little nervous going in because I hadn’t been to a dentist is several years. That all changed as soon as I walked into the building. The office and exam rooms are super comfortable and all of the staff are friendly and accommodating. Dr Yang and the hygienist, Mary, were both very thorough and took the time to explain everything. I left feeling confident and at ease and with a super clean smile.
Great experience with Abby! Straightforward and kind care. Extremely clean and pretty office!
Super friendly hygienists, very clean and modern dentist. I am a new patient, but this far, I am pretty pleased!
Everyone was incredibly nice and welcoming. Abby was very personable and explained her process, which I appreciated. Will highly recommend!
I made the switch to Northside Dental after moving into the area and I’m so happy that I did. The time and care they put into their examination and the amount of information and knowledge they shared with me made me feel like I chose a capable, kind, and efficient office. I look forward to future visits.
super easy and great experience! excited to continue with them.
Probably the best dentist I've ever been to, and I've had some great dentists in my life. I could go into detail, but every facet of my experience was excellent.
It was a very pleasant experience. My wait time was minimal. The dental hygenist was very polite and professional and Dr. Yang was considerate of my condition. I will be returning to there office on a regular basis. If you're looking for a good dentist I recommend their office.
Beautiful office with amazing staff. Looking forward to my next 6 month appointment!
Highly recommend Mary! Love the office, felt comfortable and it made my anxiety for the dentist lessen! See you in 6 months
Great place, people and service.
I just had my first visit with Northside Dental Co. and I was very satisfied! Everyone is warm and welcoming, willing to answer all questions and the office itself is gorgeous, clean and cozy!
Very nice place and sweet staff. Our entire family had a good experience. Thank you! 🙂
Great first patient experience! They gave out the coolest tumbler and T-shirt for all new patients. Their service was quick, succinct, and the staff were extremely accommodating and knowledgeable. Excited to continue service here!
Excellent service! Thanks
Highly suggest! Great staff - so kind and welcoming. I've always loved the dentist and Northside Dental Co has just added to that. Their office is BEAUTIFUL. Dr. Tolbert and my hygienist Brittany are both so friendly.
I can almost guarantee this is the best dentist you will ever go to
Great experience and care from all the staff.
Super happy I stumbled upon you all while looking for a new dentist. My hygienist (Abbie, I believe?) was cheerful, very informative and it’s pretty clear that she enjoys her job. Dr Yang was professional, direct and informative as well. I felt very comfortable, didn’t feel like they were product pushing on me and that I was in good hands with their care. Thanks!
Absolutely fantastic experience at Northside Dental Co. Extremely professional and knowledgable. This was my first dental experience where the dental hygienists and dentist thoroughly explained everything about my teeth. I absolutely recommend them to anybody in Richmond looking for a dentist!
Everything about Northside Dental screams luxury, great smiles and healthy teeth. I loved everything about my visit, my hygienist Abby was very sweet, informative and helpful. 10/10 recommend!
Great and friendly environment- they explain everything and check in with you along the way. Best cleaning experience I’ve had in a long time- would recommend!
I just left their office after my first visit and I cannot say enough good things about this business. They are professionals from start to finish. Every business should be run this way. I signed up for their membership which is a bargain considering what you get. They truly are concerned with the health of their patients and the overall experience they provide. My dental x-rays, my exam and my cleaning were very thorough. Everyone does their job so well from the receptionists, the support and scheduling staff, the dental technicians and the doctors. They do a great job of informing you of any issues with your oral health and they do it in a way that is easy to understand. They are also very friendly. They are the total package in terms of professionalism, courtesy and friendliness and everyone I interacted with clearly cares about what they do. Northside Dental Company is all you could ever ask for in a dentist.
Staff very professional and polite!!The young lady that glanced over my teeth was excellent!!! I will be returning!!
This was my first experience at Northside Dental and I loved it so much! Never thought I’d be excited for my next dentist appointment. The staff was really nice. Raychel was my hygienist and was super cool, as well as Dr. Tolbert. I’d definitely recommend this place to a friend. I got some free gifts and the coffee machine there was great. Super clean and modern.
This dentist office is like no other . It’s super clean very nice atmosphere and all the technicians are so friendly helpful and very polite. I had an embarrassing issue with my tooth and they put my fears and embarrassment at rest. I 100% would recommend this dentist office to my own family members and friends. I’m new to Virginia and I have had nothing but positive experience here. Great work Northside
This was my first experience at Northside Dental company and I was blown away by how friendly the staff was and how incredibly beautiful the atmosphere was. I came in nervous, but my dental hygienist Mary made me so comfortable. She explained everything she was going to do and everything she had found through my x-rays and teeth examination/cleaning. I never felt left in the dust during the process. In fact, my dental hygienist made me feel confident and made me feel that I was in control of the health of my teeth. Thank you Dr.Yang for explaining to me things that my previous dentistry had never told me. I feel more empowered with my smile, going forth I know I will be in good hands.
I had a very positive experience at NorthSide Dental. I was looking for a new dentist in Richmond and it was very easy to make an appointment, the staff was really nice and helpful, and the building was great.
Raychel is the BOMB. I look forward to my cleanings every time! The entire staff is awesome from front to back.
I enjoyed my experience. They did an amazing job and I will definitely be going back and I hope they get all the business.
I have had some reservations about going to the dentist. However the professionalism of the environment made it a comfortable experience. Thanks very much.
This was an awesome experience, I am not a fan of dentists and this changes my perception
Compassionate people and consummate professionals, really pleasant experience for a dentist. Had some serious neglect of my oral health and they made me feel at ease compared to how much worse they have seen in their time. Really appreciated it, made my anxiety fully vanish. Plus the quality of care and how well they communicated the severity of my situation made it an obvious only-choice for any dentistry for as long as I'm in the Richmond area.
Had a great time, they took away my plaque and then gave me some good coffee beans. Very thorough.
The interior of this building is gorgeous. The staff is so friendly and helpful. Everything is extremely clean and well kept. The appointment process was user friendly online and the girls up front are also willing to help. Great practice. 10/10 recommend.
Staff was wonderful, incredibly personable, and incredibly helpful while I was there n vacation visiting family and I broke a tooth! GORGEOUS location, and the dentist and staff were just as amazing! Wish this was my full time dentist office.
Awesome staff and a sleek office. It was easy to join as a new patient, I filled out everything from my phone before the visit. 10/10
This day I only wanted to complete the process of being a patient, but there were some cancellations and I was able to be seen. The patient form was very simple and easy to complete.The questions were able to guide the consultation questions prior to seeing the dentist/doctor. Through the process I was given a detailed plan, including cost based on my insurance.Lastly the design of this establishment is purposefully built with large windows, wood trim, elegant furniture, and brand new dentistry technology to ensure the best quality of service. For my first experience I was throughly impressed!!!!!! Plus I received a free gift.
The employees were so nice and made the whole trip enjoyable. Not to mention the space is beautifully designed!
Beautiful practice. All the staff, as well as the doctor, is friendly and very thorough! I highly recommend.
Northside Dental Co. is the only place you want to send your teeth to get cleaned. Will you feel like you walked into the Ritz of dentist offices? Yes. Will you want to kick back and stay a while? Yes. No hassle? Absolutely.Don’t go anywhere else.
Mary was amazing! I really loved the visit and the thoroughness of the exam and cleaning. Will definitely be coming back!
Easily the best experience I’ve had at the dentist. Not only is the atmosphere stunning and modern, but the service matches that. From the front desk to the chair everyone is personable and friendly. There are also several impressive little details that are just so unique - such as a tv on the ceiling…where else can I watch National Geographic while I’m getting my teeth cleaned?? 10/10 I would recommend Northside Dental Co.
Very updated and modern atmosphere, kind staff, and very efficient without much wait time.
Great through and through! Professionalism and great customer service. Mary was awesome!
Northside Dental was a great experience for going to the dentist. The office is very clean and modern and they have plenty of parking which is always a plus. They have online scheduling and you can complete your patient forms online as well, which makes things so much easier. Mary was great with my cleaning and was very clear and thorough with explanation. Overall, it’s about as good as it gets with going to the dentist!
Being new to Richmond, I found Northside by accident but I am happy I did. The staff was so welcoming and friendly. I cannot thank Kimmie enough for how amazing she was to me. I have never felt better going to a dentist office…they made the experience actually enjoyable. I highly recommend Northside, Kimmie, and Dr. Yang.
Northside Dental Co. has entirely transformed the experience of visiting the dentist. I have never felt so taken care of and swept away by a "routine" visit. This felt more like visiting my favorite hip coffee shop and seeing old friends. My hygienist, Kimmy, was patient, attentive, and went above and beyond to ensure I was comfortable and happy. I am awed by the level of service and the cool environment and dare say I look forward to coming back (which can not often be said of the dentist). Oh, and of course my teeth feel great after the cleaning! Can't recommend it enough.
My teeth were stained and almost falling out. But after going to Northside dental, my friends now call me Chip Skylark. My shiny teeth and me!
Easily the best experience I've ever had at the dentist office. The location is easy to get to, the facility is very nice (super clean and bright!), and the staff are incredibly kind. Huge shoutout to Dr. Yang and Kimmie who made me feel so at ease and were so personable. I am so thankful I finally found the right dentist for me.
Kimi and Dr. Yang were so amazing! we talked about food and hobbies while working on my teeth it was a really fun experience. Thank you guys so much!
This is William's wife, Judith, writing.I walked into Northside Dental today with a broken crown and no appointment. Without hesitation they took me right in and in no time I had a new crown. You can't beat service like that! Thank you, Dr. Yang and Kimmie for treating me efficiently and pleasantly.